The Company launched its first Watsons street store with a pharmacy concept in the Greater Jakarta area, bringing a range of its health and beauty products to the neighbourhood community. The Company also introduced the Watsons Send service, which enabled its customers to make orders via the WhatsApp mobile app and receive their products in less than two hours without having to leave their homes. With a total of 156 stores and its O+O business, the Company generated a net revenue of approximately Rp 886 billion.